The remote service said: 'Forbidden'

wbakunis February 16, 2016

I've recently come back after a long hiatus (1 year) and found that sourcetree needed to update. I updated to 1.8.1 and now i'm getting an error that Sourcetree can not connect to BitBucket. Is Bitbucket experiencing issues today?

  • I've tried a fresh install of Bitbucket
  • I've generated a new SSH key. Replaced the old key on my Bitbucket account and on sourcetree
  • I've changed the username and password for my Bitbucket (two step auth enabled)

Error:

Login fail for your Bitbucket account.
The remote service said: 'Forbidden' 

1 answer

0 votes
evzijst
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 16, 2016

This might be more of a case for SourceTree support. However, do things work if you temporarily disable 2-fa?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events