Sourcetree is asking atlassian login. Refreshed oAuth, typed userid/password, nothing works.

CloudFrames August 6, 2018

Login through chrome works but can't login to source tree during pull or push of remote git on bitbucket.

Frankly, it is quite annoying that my userid/password that works on chrome doesnt work on source tree. Also tried going to account setting to refresh oAuth token and that works but still during push or pull a login window pops up. I can't proceed any further.

1 answer

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2018

Hi Venkat, welcome to the Community. 

Do you use Windows? 

There’s a bug with Windows Git authentication and Bitbucket. The older version of GCM that shipped with Git has a bug with Bitbucket. It seems to be partially fixed in GCM 1.17.0, but 2FA won't be fixed until 1.17.1.
Our developers have submitted fixes to MS and are waiting for them to ship. We are about to start a private beta with a large amount of change and it will end up bundling the fixes as soon as they are available. This has been completely unexpected and our developers are working hard on it to get it fixed as soon as they can.

Thanks for your support!
Ana

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