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Sourcetree installation not working

Luke Samkharadze
Luke Samkharadze November 26, 2017

when i am trying to install sourcetree.. and aafter i click use existed account.. i get this weird error..Capture.PNG

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amalAlkronz
amalAlkronz November 28, 2017

Hi there, I face the same problem< how can I solve it?

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bgannin
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 26, 2017

Hi Luke,

This is usually caused when id.atlassian.com is able to load but the scripts that make up the remainder of the page/app aren't, typically due to restrictive network settings. The can resolved by whitelisting per this article: https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html

Brian Ganninger
Senior Mac Developer, Sourcetree

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