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Sourcetree has stopped working, but when run installer, it works well

When I start Sourcetree with icon in my desktop.

application run and sooner it has stopped working with windows error message(it has been stopped)

but when I run installer, it run and works well


I think the 'bb016' tab cause this problem. but I don't know why there is bb016 tab.

(when I run installer there is no 'bb016' tab)



I do reinstall, delete atlassian folder in appdata, but it didn't solve yet

What should i do?


username: bb016

OS: windows 10 EDU


1 answer

0 votes
Ana Retamal Atlassian Team Jun 29, 2017

Hi! From your explanation it looks like you might have a git folder inside your user folder (bb016) in your computer. When you open SourceTree using the icon in the desktop it will look at the current installation, will believe that this directory is a repository and will attempt to open it. 

Can you find the folder bb016 in your computer and make sure there's no git folder in it? If you find the git folder, you can jut delete it.

Hope this helps :)


Thank you very much

the problem is solved!!!


I don't know why but, the user folder(bb016) set as 'local repository'


I think i make some mistake during learning about git bash.


I appreciate your helpping me

Ana Retamal Atlassian Team Jun 30, 2017

I'm glad I could help you :) Maybe you cloned something by mistake into that folder and the git folder got created. For Git, any directory containing a git folder counts as a repository.

Have a nice day!


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