Sourcetree freezes on Windows

I have a new bitbucket project but when I download the files Sourcetree freezes and goes non-responsive for 30 minutes or more.  None of the other projects in Sourcetree cause this issue.  If I can eventually get off the new project tab, then the app appears to work fine.  But if I tab back to it then Sourcetree freezes for 5 to 10 minutes before it'll show that tab again.  

I have deleted the project and tried again but the results are the same.  I've even removed it from bitbucket and started over but the results are always the same.  Once it downloads the files the freezing starts.

4 answers

There is a known issue where SourceTree can become unresponsive and eat memory. The exact cause is still trying to be diagnosed. You might read through the comments on the following bug to see whether there is anything that helps you, or if you can provide any helpful information:

If nothing else, you can at least Vote for and Watch the bug to be kept up-to-date on progress.

Yea, still having huge problems with this one after my reinstall.  But only with the same project directory.  None of the others are affected.

No problems on a Windows 7 laptop ,  but on Windows 8 sometimes sourcetree commit/push box would hang a bit and i would close and re-open .   However on my main Windows 10 desktop - that is the big issue  SourceTree locks up the entire computer to the point of not being able to use SourceTree or ANY application and the memory leak is just insane

I have the problem on Windows 7 laptop. Just updated the SourceTree to It freezes and I cant even close it. I do not have problems like this with other applications.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Oct 23, 2018 in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

975 views 4 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you