Hi Ken, looks like you're affected by the bug SRCTREEWIN-7496. Please watch that ticket to be notified of further updates, you can also add a comment if you have any questions.
Best regards!
Ana
The ticket you send me has no solution, I need a solution to the problem since I have done everything, install again, reinstall an old version and then the last one. I need a solution
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Hi Ken, the ticket I sent you is the bug report where you can follow the updates until that issue is solved. If you have any questions or comments in the meantime, you can post them there.
Regards,
Ana
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