Sourcetree doesn't launch

The exe doesn't launch and I can't uninstall it. What do I need to do ?

3 answers

0 vote

Check the system event / error log to see what is going wrong.  It might be worth trying to re-install it to see if that helps.

When I launch the .exe I have an Application Error ID 1000 (100) in the system event / error log. What is it ?

Ty for your help 

It's a very generic (and typically for windows, utterly useless) error message that means "the application crashed". We can't do much with that. Best guess is that you're on a version of Windows that can't run Sourcetree, or that the Sourcetree installer you are running is damaged in some way - try re-downloading it?

Nom de l’application défaillante SourceTreeSetup_1.6.13.exe, version : 1.6.13.0, horodatage : 0x54c8c1b5
Nom du module défaillant : SourceTreeSetup_1.6.13.exe, version : 1.6.13.0, horodatage : 0x54c8c1b5
Code d’exception : 0xc0000417
Décalage d’erreur : 0x000c69d1
ID du processus défaillant : 0x112c
Heure de début de l’application défaillante : 0x01d046050ebfe45b
Chemin d’accès de l’application défaillante : C:\Users\Vincent\Downloads\SourceTreeSetup_1.6.13.exe
Chemin d’accès du module défaillant: C:\Users\Vincent\Downloads\SourceTreeSetup_1.6.13.exe
ID de rapport : 4c9c1fcd-b1f8-11e4-beda-08606e102980
Nom complet du package défaillant :

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 30, 2018 in Sourcetree

Tip from the team: configuring Git or Mercurial in Sourcetree

Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...

568 views 1 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you