Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sourcetree can't retrieve a free license after registering

My 30-day trial expired yesterday and I registered for free. The process seemed to be going just fine (fill in the requested data, click on the 'Verify my email' button, login on my account on the web) but Sourcetree is permanently stuck 'Downloading a license'.

 

I tried looking for a license in my Atlassian account to no avail. Also cheched the forums but all I could find were old posts that redirect to pages that don't work anymore.

 

I think this might be a recent problem with the program since everyone I know who used SourceTree before never had this problem.

1 answer

Just found the problem. The network at work limits the connection to many websites, Atlassian being of them, to the point that My account page looked completely different. I tried from a different computer connected to a different network and I was finally able to download the license without a problem.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,246 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you