Sourcetree asks me for registration on every start! Proposed fixes do not help!

[James Gordon]

So I install sourcetree (3.4.10 latest as of time of this post it installed to %localappdata%/Sourcetree/), go through the registration, punch in my details using Bitbucker server. So far so good. I add my repositories. Close the application.
Start it again.
The same registration window appears asking me for the same info!!!

Sometime I can close it and start it twice where it doesn't ask me and the third time the registration dialog appears.

So I deleted the whole %localappdata%/Atlassian/ folder, un-installed the app, and re-installed, exactly the same problem.

The application doesn't add the "AgreedToEULA" to the user.config, so I added it manually in the following fashion:

 <setting name="AgreedToEULA" serializeAs="String">
<value>True</value>
</setting>
<setting name="AgreedToEULAVersion" serializeAs="String">
<value>20160201</value>
</setting>

 Still even after I add it manually and I start the application, I get the registration dialog.

Here is my manually modified user.config

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<userSettings>
<SourceTree.Properties.Settings>
<setting name="MainWindowWidth" serializeAs="String">
<value>1152.8</value>
</setting>
<setting name="MainWindowHeight" serializeAs="String">
<value>597.6</value>
</setting>
<setting name="MainWindowState" serializeAs="String">
<value>Maximized</value>
</setting>
<setting name="MainWindowLeft" serializeAs="String">
<value>425.6</value>
</setting>
<setting name="MainWindowTop" serializeAs="String">
<value>26.400000000000002</value>
</setting>
<setting name="GitWhichOne" serializeAs="String">
<value>1</value>
</setting>
<setting name="AllowModifyConfigFiles" serializeAs="String">
<value>True</value>
</setting>
<setting name="DefaultFullName" serializeAs="String">
<value>My Name</value>
</setting>
<setting name="DefaultEmail" serializeAs="String">
<value>myemail@email.com</value>
</setting>
<setting name="LastOpenTabIndex" serializeAs="String">
<value>0</value>
</setting>
<setting name="SSHClientType" serializeAs="String">
<value>PuTTY</value>
</setting>
<setting name="ProxyServerMode" serializeAs="String">
<value>OperatingSystem</value>
</setting>
<setting name="HgWhichOne" serializeAs="String">
<value>-1</value>
</setting>
<setting name="EnableGitSupport" serializeAs="String">
<value>True</value>
</setting>
<setting name="EnableHgSupport" serializeAs="String">
<value>True</value>
</setting>
<setting name="MainWindowScreenDeviceName" serializeAs="String">
<value />
</setting>
<setting name="GitSystemPath" serializeAs="String">
<value>C:\Program Files\Git</value>
</setting>
<setting name="HgSystemPath" serializeAs="String">
<value />
</setting>
<setting name="SidebarIsOpen" serializeAs="String">
<value>False</value>
</setting>
<setting name="AgreedToEULA" serializeAs="String">
<value>True</value>
</setting>
<setting name="AgreedToEULAVersion" serializeAs="String">
<value>20160201</value>
</setting>
</SourceTree.Properties.Settings>
</userSettings>
</configuration>

This is driving me insane and makes Sourcetree almost useless to me. Please help.

[James Gordon · Accepted solution]

OK, after much putsing around, I fixed the issue by myself.

Here is a possible fix if you are reading this from the future:

Delete all Sourcetree folders (two of them) under %localappdata%/Atlassian

Even though my real bitbucket is my company's server, when I launched SourceTree and it asked to register for the 1000th time, this time I chose this bitbucket account and authenticated myself via MS Edge.

After authentication, funnily, even after having deleted all of SourceTree files, my entreprise account was still in SourceTree! So I proceed to delete both accounts from "tools/options/authentication" and restart.

And the app stops asking me for registration on startup!

So I go in and manually add my account via "tools/options/authentication"

Et voilà!

[Phani Sudhabathula]

Did exactly this. Worked like a charm.

Thank you James.