Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Sourcetree Fails on Password When Cloning from remote repositories

When I go to clone a remote repository, 2 Bitbucket login in windows appear, when I put in my password.  I get the following error message


Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c credential.helper= -c credential.helper="C:/Users/jfleck/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/GIT-CR~1.EXE" ls-remote
Error: fatal: HttpRequestException encountered.
   An error occurred while sending the request.
remote: Too many invalid password attempts. Log in at to restore access.
fatal: unable to access '': The requested URL returned error: 403



1 answer

1 accepted

2 votes
Answer accepted
Mike Corsaro Atlassian Team Sep 14, 2018

Hello! This might have something to do with the git-credential-manager. Please download the update here ( and make sure you switch Git to use "System Git" under "Options > Git"



Thank You

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events