Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Sourcetree 3.0.1: Clicking "Settings" button for any Git repository freezes app

I just upgraded (by simply replacing the previous (2.2.4) with the new (3.0.1) in my Applications folder.

The app launches and repositories can be be viewed. But whenever I click "Settings" for any git repository, the app just freezes with the pizza cursor and never opens the settings window. I have to force quit the app.

This only happens with git repositories and Mercurial repositories are ok.

I even created a new local git repository from within Sourcetree and Settings also freezed the app.

Can somethign be done? Also, is there a way to report specific bugs like this?


3 answers

Same problem here. macOS 10.13.6, SourceTree 3.0.1.

Open a repository in the repository browser. Click the settings cog and it just freezes with a the spinning beachball.

1 vote
bgannin Atlassian Team Nov 27, 2018

Hi Charles,

We aren't aware of any particular issues in this area. Please gather diagnostic information as detailed here and then file a ticket for us to review. Our apologies for the hiccup.

Brian Ganninger
Senior Mac Developer, Sourcetree 

Hmm, following the procedure you refer me to, I end up with a file named


Which is 153 Mb in size. Of course, I cannot send this along with a bug report.

Is there some data I should extract from that file?


Anything I can do to help further and resolve this?


Same thing here. Looks like there's an issue raised about it here:

This is for a newly-cloned repo (from BitBucket) on a freshly launched SourceTree. It used to be intermittent, but now happens all the time, making ST unusable since I can't configure my repos.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events