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Sourcetree 3.0.1: Clicking "Settings" button for any Git repository freezes app

Charles Bedard November 27, 2018

I just upgraded (by simply replacing the previous SourceTree.app (2.2.4) with the new Sourcetree.app (3.0.1) in my Applications folder.

The app launches and repositories can be be viewed. But whenever I click "Settings" for any git repository, the app just freezes with the pizza cursor and never opens the settings window. I have to force quit the app.

This only happens with git repositories and Mercurial repositories are ok.

I even created a new local git repository from within Sourcetree and Settings also freezed the app.

Can somethign be done? Also, is there a way to report specific bugs like this?

 

3 answers

1 vote
pvickers December 12, 2018

Same problem here. macOS 10.13.6, SourceTree 3.0.1.

Open a repository in the repository browser. Click the settings cog and it just freezes with a the spinning beachball.

1 vote
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 27, 2018

Hi Charles,

We aren't aware of any particular issues in this area. Please gather diagnostic information as detailed here and then file a ticket for us to review. Our apologies for the hiccup.

Brian Ganninger
Senior Mac Developer, Sourcetree 

Charles Bedard November 29, 2018

Hmm, following the procedure you refer me to, I end up with a file named

sysdiagnose_2018.11.28_23-22-09-0500_64607_Mac_OS_X_iMac13-2_17G3025.tar

Which is 153 Mb in size. Of course, I cannot send this along with a bug report.

Is there some data I should extract from that file?

Thanks,

Charles Bedard December 12, 2018

Anything I can do to help further and resolve this?

thanks,

0 votes
brad1050 April 12, 2019

Same thing here. Looks like there's an issue raised about it here:

https://jira.atlassian.com/browse/SRCTREE-6251

This is for a newly-cloned repo (from BitBucket) on a freshly launched SourceTree. It used to be intermittent, but now happens all the time, making ST unusable since I can't configure my repos.

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