Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups


Deleted user Apr 05, 2019

Hi, i can't clone my repository on Source Tree. Every time I try, I am asked for my password with my bitbucket username, but after endless attempts, I keep asking for it in a loop. How can I solve the problem? (macOS)

Schermata 2019-04-05 alle 17.59.38.png

1 answer

0 votes
bgannin Atlassian Team Apr 05, 2019

Hi @[deleted],

Are you using an account that's already been added in Preferences? If so, please remove and re-add it to see if that resolves the problem. If not, please add the account and try cloning again. Our apologies for the hassle.

Brian Ganninger
Principal Developer, Sourcetree

Deleted user Apr 06, 2019

It did not solved the problem.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

78,640 views 134 29
Read article

Atlassian Community Events