Our Bitbucket/Atlassian accounts were set up with a specific email address, say firstname.lastname@example.org - but then the company had a name change, and so our email address are email@example.com, and these are managed by Google.
I can log in to the Atlassian website using my original example.com email address, but I can not log in to SourceTree on install with it as it keeps taking me to a Google login page, and the old email technically doesn't exist any more (it's just a forwarder).
To make matters even more confusing, I have a separate Bitbucket/Atlassian account set up on the example2.com email, and it keeps trying to log in to that one - which I do NOT want.
Hi Matthew! Can you confirm if my understanding is correct?:
If you try to access Bitbucket from the browser (not through SourceTree), what happens when you use the first email? what happens when you use the second email?
My first guess is that there's been an internal conflict, as the second email address was already in use for another Bitbucket account.
Please let us know so we can continue troubleshooting this issue for you.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs