SourceTree upgrade problem on Windows Server 2012

I recently tried upgrading SourceTree 1.7.0.32509 to 1.8.2.3 on a Windows Server 2012 VM.

It seemed to go fine, until I got to signing in with my existing Atlassian account. After entering my credentials, the upgrade program displayed some kind of HTTP error 403 and would not continue. My default browser is Chrome (the latest version) on that box.

I was able to uninstall 1.8.2.3, then reinstall 1.7.0.32509 to recover my settings with very little pain. But I am not anxious to try another 1.8x upgrade, as I do not want to risk having to set up all my repos again.

 

I was able to upgrade with no problems on my Windows 8.1 box (using my same Atlassian account credentials).

 

Anyone else see anything like this?

Anyone else upgrade on Windows Server 2012?

-DD

 

2 answers

1 accepted

To close the loop on this:

After I upgraded then launched the new SourceTree, I was forced to sign in with my existing Atlassian account (that requirement began with SourceTree v 1.8.2).

For that to succeed in my environment, however, I had to relax our ESC (Enhanced Security Configuration) and allow the Atlassian URL in question (id.atlassian.com IIRC). Then, after signing out and signing back in to Windows, the Atlassian sign in succeeded and I was able to use the newest version of SourceTree.

The latest Windows version of SourceTree is 1.8.2.11, I think. There were fixes in the early 1.8.2.x versions for registration authentication issues.

I just tried the latest version (1.8.3) and got the same results.

 

Here's a cut-n-paste of the verbiage:

 

 

                 

The website declined to show this webpage

 HTTP 403
 

Most likely causes:

  • This website requires you to log in.
 

What you can try:

 
                               Go back to the previous page.                               
 
                                 More information 

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

273 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot