SourceTree spinning forever after large depo manual copy

I need to access a large repro over VPN which is over 5 Gb and every time I try to clone it using SSH I get "fatal: The remote end hung up unexpectedly" after a few minutes. I tried to use "-depth" and pull down little by little, but that still started failing after a got to a certain depth, so I gave up on it.

I was told by an admin that the original issue is known and I should manually copy the repo from someone. I did that, but now when I start SourceTree and click on the repo name, it takes a few seconds to pull up the main screen. Then is a spinner than spins forever to the right of the "Staged Files" text and things are really slow (like History screen). I've left it on for over an hour but the spinner never stops.

I haven't tried to actually use SourceTree in this state since I don't know if I need to run some special command after copying over the files manually.

If someone can help me, I'd appreciate it.

Thanks 

2 answers

1 accepted

Thanks for the answer. I ended up solving this by installing some tool at the command line. I forget the name but it was for large file support.

However, for the future I still want to know how to change the SSH client to OpenSSH. Can you clarify in more detail where I can change this setting? I can't find it anywhere in the 'Preferences' menu.

Thanks

If you're on Windows, you'll find it under Tools > Options. If you're on Mac, OpenSSH should be the default option. 

Is there anything else I can help you with?

Cheers,

Ana

I see. I am using Mac so I guess I will never have that specific issue.

You can consider this issue closed.

 

Thanks

Thanks for your response, Jeffrey. Have a good day :)

Ana 

0 votes

Hi Jeffrey! What SSH client are you using? Putty was reported to cause this issue, you can find the bug ticket at SRCTREEWIN-5273. When changing from PuttY to OpenSSH, the issue doesn't happen anymore. 

There's also a post in the Community regarding this error, you can find the solutions at When cloning a repository "Checking Source" spins.

I hope that works for you! If it doesn't, please let us know which SourceTree version ad OS are you using and send us a screenshot so we can continue helping you.

Regards,

Ana

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

246 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot