SourceTree install fails at 7za.exe copy

SourceTreeInstallFail.jpg

 

I have verified that I have Admin privs to the dir, and I've even tried creating that prior to the install with R/W sig to no avail.  Any ideas?

6 answers

Do you know what version you are installing? Is this a fresh installation or an upgrade?

This is a fresh install of SourceTreeSetup_1.6.11.exe on Windows 7. It is behind a corporate firewall if that makes a difference.

The install onto my Windows 7 desktop worked fine, but the one on my corporate laptop does not. Here are some interesting differences: McAfee & Dell data protection encryption are running on the laptop. Other programs install fine with or without running in Administrator mode, but this one fails every time irrespective of the directory or disk that is specified.

Have you tried temporarily disabling those?

Yes on McAfee, but no on encryption since it can't be disabled. Please be aware that I have tried installing it on both the encrypted (c:) and non-encrypted (d:) drives without success. I tried replying right after your response, but I'm limited to 3 communications per day by your website. :-(

Same problem here. Manually copying 7za.exe to the folder fails. Renaming 7za.exe to 7za1.exe and copying workings. Might be connect to McAfee AntiVirus

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

652 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you