WINDOWS 10
Google Chrome
SourceTree
STEPS:
Download SourceTree for windows
Open downloads folder
Doubleclick to install
The SourceTree logo presents for a couple of seconds, then goes away and nothing else happens.
I then tried Right Clicking and Run As Administrator and received the same thingt
This resolved it for me as a workaround.
https://jira.atlassian.com/browse/SRCTREEWIN-7898
"...once when I was using Sourcetree v2.1.11, every time I start there is comfirn dialog pop up said some dictionary file is invalid and should delete or not, and I chose not for then.
today I update my Sourcetree to version 2.3.1 and the app just can not start up.
somehow I found a solution: uninstall the version 2.3.1 and reinstall v2.1.11 and start it up, the dictionary file thing dialog shows up again and I chose YES to delete that file and then install the version 2.3.1 and it starts up normally. ..."
@Ana Retamal I didn't follow the accepted solution. I have the same issue as Dion described, do you have any updates or solution? I download the SourceTreeSetup-2.3.5.0 and it can't install on windows 10!!! any thought?
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This worked for me...
"...uninstall the version 2.3.1 and reinstall v2.1.11 and start it up, the dictionary file thing dialog shows up again and I chose YES to delete that file and then install the version 2.3.1 and it starts up normally..."
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This resolved it for me as a workaround.
https://jira.atlassian.com/browse/SRCTREEWIN-7898
"...once when I was using Sourcetree v2.1.11, every time I start there is comfirn dialog pop up said some dictionary file is invalid and should delete or not, and I chose not for then.
today I update my Sourcetree to version 2.3.1 and the app just can not start up.
somehow I found a solution: uninstall the version 2.3.1 and reinstall v2.1.11 and start it up, the dictionary file thing dialog shows up again and I chose YES to delete that file and then install the version 2.3.1 and it starts up normally. ..."
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But I didn't see any confirm dialog. The process that happens to me is like "
Open downloads folder
Doubleclick to install
The SourceTree logo presents for a couple of seconds, then goes away and nothing else happens.
I then tried Right Clicking and Run As Administrator and received the same thing."
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For me, once I dug up the older v2.1.11 and installed that version instead of the current, I received the dialogue box, then answered it "YES" to delete the file.
When I then later went back to install the current build, it worked, where previously, it had not.
From there it worked for me.
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Hi Dion! Can you navigate to the config file location (C:\Users\{USERNAME}\AppData\Local\Atlassian\SourceTree.exe_{RANDOM_GUID}\2.3.1.0\user.config), find the following line:
<setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String"> <value>True</value> </setting>
and make sure that value is set to True?
If that doesn't work for you, please send us the log so we can have a look.
Cheers,
Ana
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I can follow that trail until "C:\...\AppData\Local\Atlassian\SourceTree" and then I only have the following.
Here is the text from the "sourcetree" log below
ERROR [2017-09-26 17:52:01,424] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-26 17:52:01,937] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
ERROR [2017-09-26 17:56:50,083] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-26 17:56:50,207] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
ERROR [2017-09-26 18:04:02,775] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-26 18:04:05,004] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
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If I follow this path...
C:\Users\...\AppData\Local\Atlassian\SourceTree.exe_Url_3rqrv0jj2kuth1c01slr4bfdolgb0gsv\2.3.1.0
There are the following files...
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