Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SourceTree crashing on launch

I am currently using Source Tree. I am using Mac 10.11.6. I have BitBucket setup on SourceTree. It unexpectedly crashed last time when I used it. But now I can't launch this application anymore. 

When I reopen SourceTree I get the error message "The last time you opened Sourcetree, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?". Please see screenshot.

Screen Shot 2018-02-19 at 12.12.22.png

I tried clicking on both 'Don't Reopen' and 'Reopen' each option has the same outcome. The application just crashes as soon as it opens. I even tried to force quit and restart my Mac. 


11 answers

Same here. Tried 2.7.4 and 2.7.2. Both crashes when it starts.

Same here 2.7.4c

I have even tried 2.6 and still get the same error. 

Same here....... 

same here.... yesterday everything was fine....

Same here. This all started just after I updated to macOS 10.13.5 (High Sierra).

0 votes
Manju Atlassian Team Feb 19, 2018

Can you please submit a ticket on and include crash logs from your mac?

Crash logs are found at ~/Library/Logs/Diagnostic Reports/ with names starting with format SourceTree<time_stamp>.crash


This has been raised as a new ticket: #SRCTREE-5370



Manju Atlassian Team Feb 19, 2018

Can you update to version 2.7.1 and see if it helps?
If it crashes, please attach the crash logs to the ticket and we will investigate this.


Yes I already tried this. I deleted SourceTree and re-downloaded the latest version and the same problem occurred. The logs you see attached to that ticket is the latest version of SourceTree. 

I also have the same issue. Were you able to fix it?

I removed content from /Users/{USER_NAME}/Library/Application Support/SourceTree and then I installed a new version. Looks like it's working. 

yes, but that means you lose all your bookmarks. Have you tried adding bookmarks. After a few, it just starts crashing again

i just try, nothing happen

I added GitHub project works fine (pulling, pushing, etc.), are u adding Bitbucket project? I think the problem is with file

I tried this:

and continues crashing right after click Clone any repo i have in Bitbucket....

i also got this issue. How do i resolve?

I have the same issue. 

I'm having the same issue in a MacBook with the High Sierra.

Same Issue here. Log attached:

(note I'm still on 10.13.4 instead of 10.13.5 and it still crashes)

I also have the same issue after upgrading to the latest version today.

Same problem.  Very frustrating.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,850 views 4 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you