Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Source tree can't login to my atlassian account (invalid email)

Joshua Hulpiau September 23, 2017

Hello,

I can't login to my atlassian account via source tree, it has a problem with my email address.

Please view the following screenshot:

 

Screen Shot 2017-09-23 at 18.31.45.png

4 answers

0 votes
Peter Mingione October 20, 2017

Hi All,

I am having the same problem with mac version 2.6.3. I tried reinstalling the previous version 2.5.3 but it does't work either.

0 votes
Catherine Littell October 18, 2017

I'm having the same issue.

0 votes
Daniel Erkan October 13, 2017

I am having the same isssue and need to set it up urgently....

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2017

Hi Joshua, are you still experiencing this issue? If you're unable to log in, please let us know which version of Sourcetree are you using so we can check for you. 

Cheers,

Ana

miguel_sthree September 25, 2017

Hello Ana ,

 

I just downloaded the latest version for mac and I am stuck at this exact point , no matter what it's in the form field, there is an alert message that reads "Please enter an email address".

 

Please let us know once you have more info

it's version 2.6.3

Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2017

Hi Joshua, I shared this with the team but I didn't got a response yet. I'll comment here again as soon as I have any update!

Regards,

Ana

Esme Allen-Creighton October 11, 2017

Hi Ana,

I have the exact same problem!  

I'm going to install an earlier version.

 

Thanks, 

Esme

ilyakapitan October 12, 2017

Same here. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events