Source Tree App Crash

Josh Lafave March 3, 2015

Uninstall and clean re-install does not resolve the issue.  

Faulting application name: SourceTree.exe, version: 1.6.14.0, time stamp: 0x54ea9dbe
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0xdf4
Faulting application start time: 0x01d055d7b25dcbf3
Faulting application path: C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: f3cba5ce-c1ca-11e4-97cf-782bcbab8ab6

2 answers

0 votes
eric_freitas March 4, 2015

same...

 

 
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2015-03-04T22:05:24.000000000Z" />
  <EventRecordID>62861</EventRecordID>
  <Channel>Application</Channel>
  <Computer>note-eric</Computer>
  <Security />
  </System>
 <EventData>
  <Data>SourceTree.exe</Data>
  <Data>1.6.14.0</Data>
  <Data>54ea9dbe</Data>
  <Data>unknown</Data>
  <Data>0.0.0.0</Data>
  <Data>00000000</Data>
  <Data>c0000005</Data>
  <Data>0000000000000000</Data>
  <Data>1174</Data>
  <Data>01d056c74fb39a32</Data>
  <Data>C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe</Data>
  <Data>unknown</Data>
  <Data>8e56f75d-c2ba-11e4-8297-8086f2f76ab5</Data>
  <Data />
  <Data />
  </EventData>
  </Event>

 

 
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
  <Provider Name=".NET Runtime" />
  <EventID Qualifiers="0">1026</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2015-03-04T22:05:24.000000000Z" />
  <EventRecordID>62860</EventRecordID>
  <Channel>Application</Channel>
  <Computer>note-eric</Computer>
  <Security />
  </System>
 <EventData>
  <Data>Aplicativo: SourceTree.exe Versão do Framework: v4.0.30319 Descrição: O processo foi terminado devido a uma exceção sem tratamento. Informações da Exceção: código da exceção c0000005, endereço da exceção 0000000000000000</Data>
  </EventData>
  </Event>
 
0 votes
Seth
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March 3, 2015

The usage and circumstances that precede the crash will be more useful to the community on this site than a dump report.

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