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Single account can't access BitBucket using Sourcetree

I created a BitBucket Repo for my team to send code and update for each other. 2 out of 3 members are able to access the code fine, clone and push as needed. However my senior SW engineer is unable to clone the repository. He has been granted admin privileges as both a group and solo user on the repository, Sourcetree recognizes his login, it just doesn't recognize the URL path as correct. I've updated both Git and mercurial and still nothing. Can anyone advise?

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bgannin Atlassian Team Aug 31, 2018

What do you mean by "recognize the URL path as correct"?

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