Shouldn't bitbucket account be enough for using sourcetree?

A new user had to register both for Bitbucket and Atlassian in order to get SourceTree for Windows working. I was under the impression the two are supposed to be the same? 

 

Details:

I invited a user to our Bitbucket repo. The user registered and succesfully got access to our repo.

The user then installed SourceTree, but could not "Clone to SourceTree" from Bitbucket.

When asked to register SourceTree the newly created Bitbucket account did not work, instead the user had to create an Atlassian account as well.

1 answer

The new version of SourceTree requires users to register with a My Atlassian account.  If you were using Bitbucket Cloud the same Atlassian account would probably work, but if you're using Bitbucket Server, yes they would need an Atlassian account (the same kind of account you had to create to post here).

We are using Bitbucket Cloud. My Bitbucket Cloud were setup last year, and have been migrated to Atlassian account. 

The new users account however seems to not get migrated to Atlassian account. In the Atlassian account FAQ it says "New HipChat or Bitbucket users can sign up as usual and use the same set of credentials to sign up for or log in to other Atlassian Cloud services."

This does not seem to be the case however. Feature or bug I wonder?

Yeah, that seems weird then.  I don't use Bitbucket Cloud though so I don't really know.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 30, 2018 in Sourcetree

Tip from the team: configuring Git or Mercurial in Sourcetree

Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...

549 views 1 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you