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Problems downloading Sourcetree

Every time I click on the exe to just download sourcetree, it opens for a second and then pops up 2 error messages saying that sourcetree has stopped working.  I've tried getting older versions as well but nothing has worked.  Anyone else encounter this problem or have a solution?

1 answer

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minnsey Atlassian Team Sep 25, 2017

There are a couple of places you can check to see if there is any information about what is happening.

The Sourcetree installer is effectively silent, if successful it should install into
with shortcuts in that folder and the app itself in a sub folder called  app-{version}

Is the app installed?

If it is installed but is then failing to run you can look for entries in the Event Viewer and also in %localappdata%\Atlassian\Sourcetree\Sourcetree.log

If it is not installed there could be a log in %localappdata%\Sourcetree\SourceTreeSetup.log

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