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Problem with Sourcetree Auto Updates

Hi,

I am having problems with starting Sourcetree. It appears to be trying to run an auto update but fails to extract from the zip file, however the display immediately disappears and the application fails to start. I am able to get it to start by re-downloading and running SiurceTreeSetup.exe. The application will then start but I get the following error screen.

StError.png

1 answer

0 votes
Mike Corsaro Atlassian Team Feb 08, 2018

Hello! This problem is caused by the Mercurial Credential Manager failing to extract on startup. I suspect that an anti-virus may be interfering or something like that. Could you try and see if the file specified is accessible by you? Thanks!

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