Password to Bitbucket seems to fail and then locks access repeatedly

[CJ Bourn]

I am using SourceTree v3.0.15 and Bitbucket Server 5.15.0. My password seems correct and SourceTree works for a time. Then I execute an operation with the remote and I get an 'authentication failed' error and my account is locked. In BB, my account is still logged in and functioning. I log out, log back in, see that it is locked and re-enter the password with the CAPTCHA and clear the lock. Back in SourceTree, I clear all the passwords from Tools > Options > Authentication and also clear any cached credentials in Windows Credential Manager. Re-attempt the operation and the Git Credential Manager pops up, I enter the password again and the operation is fine. Some time later, this whole cycle will repeat. What is killing my password and locking my account?

[CJ Bourn]

And we are using LDAP on our BB Server against the Active Directory of our domain.

[Pratik]

Hi @CJ Bourn ,

Were you able to find root cause of the issue? One of my colleague is also facing this same issue.

Regards,

Rakesh