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Not able to Pull or fetch in source tree

Murugan Mani August 10, 2017

It fails with the following error

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch --prune origin
fatal: remote error: CAPTCHA required
Your Bitbucket account has been locked. To unlock it and log in again you must
solve a CAPTCHA. This is typically caused by too many attempts to login with an
incorrect password. The account lock prevents your SCM client from accessing
Bitbucket and its mirrors until it is solved, even if you enter your password
correctly.

If you are currently logged in to Bitbucket via a browser you may need to
logout and then log back in in order to solve the CAPTCHA.

Visit Bitbucket at https://bitbucket.es.ad.adp.com for more details.

 

I have not changed any password recently.

 

1 answer

1 vote
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 11, 2017

You need to reset the CAPTCHA in order to preceed. In Bitbucket, go to your profile and you should see a button to clear the captcha. Once that is done you should be able to fetch again.

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