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No longer able to connect to my various servers with sourcetree

ccburns September 25, 2017

Until today I have been able to connect to multiple git servers (github, bitbucket, 2 private installs of gitlab) using different public keys. 

Today when I tried to push code to these sources I am being rejected due to public key issues.

I ran some experiments with a colleague this morning when the issue first occurred. I'll copy some of the test output below.


MacBook-Pro:~ colinburns$ ssh -v git@sampledomain.com
OpenSSH_7.4p1, LibreSSL 2.5.0
debug1: Reading configuration data /Users/myusername/.ssh/config
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: Connecting to sampledomain.com [112.31.14.252] port 22.
debug1: Connection established.
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_rsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_rsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_dsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_dsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_ecdsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_ecdsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_ed25519 type -1
debug1: key_load_public: No such file or directory
debug1: identity file /Users/colinburns/.ssh/id_ed25519-cert type -1
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_7.4
debug1: Remote protocol version 2.0, remote software version OpenSSH_7.2p2 Ubuntu-4ubuntu2.1
debug1: match: OpenSSH_7.2p2 Ubuntu-4ubuntu2.1 pat OpenSSH* compat 0x04000000
debug1: Authenticating to sampledomain.com:22 as 'git'
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug1: kex: host key algorithm: ecdsa-sha2-nistp256
debug1: kex: server->client cipher: chacha20-poly1305@openssh.com MAC: <implicit> compression: none
debug1: kex: client->server cipher: chacha20-poly1305@openssh.com MAC: <implicit> compression: none
debug1: expecting SSH2_MSG_KEX_ECDH_REPLY
debug1: Server host key: ecdsa-sha2-nistp256 SHA256:KEYDETAILS
debug1: Host 'sampledomain.com' is known and matches the ECDSA host key.
debug1: Found key in /Users/colinburns/.ssh/known_hosts:43
debug1: rekey after 134217728 blocks
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug1: SSH2_MSG_NEWKEYS received
debug1: rekey after 134217728 blocks
debug1: SSH2_MSG_EXT_INFO received
debug1: kex_input_ext_info: server-sig-algs=<rsa-sha2-256,rsa-sha2-512>
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug1: Authentications that can continue: publickey
debug1: Next authentication method: publickey
debug1: Trying private key: /Users/colinburns/.ssh/id_rsa
debug1: Trying private key: /Users/colinburns/.ssh/id_dsa
debug1: Trying private key: /Users/colinburns/.ssh/id_ecdsa
debug1: Trying private key: /Users/colinburns/.ssh/id_ed25519
debug1: No more authentication methods to try.
Permission denied (publickey).

It seems as though the git repository is now looking for id_rsa rather than than the key sample_gitlab which it had been using. I exclusively use sourcetree (rarely resorting to the commandline) to manage my repos so I wonder if this is something to do with the new update???

If I run the command through ssh-agent it works fine.

ssh-agent $(ssh-add ~/.ssh/sample_gitlab; git push -u origin master)

 

To solve this I ran the following command

cp ~/.ssh/sample_gitlab ~/.ssh/id_rsa
cp ~/.ssh/sample_gitlab.pub ~/.ssh/id_rsa.pub

Which solves things for connecting to the Sample Gitlab repo but I'm now unable to push/pull from my Bitbucket repositories.

Any help is appreciated.

Regards,
Colin

2 answers

1 vote
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2017

Please file a ticket with details for us to investigate at https://jira.atlassian.com/browse/SRCTREE. Apologies for the hiccup.

Cheers,
Brian Ganninger
Senior Mac Developer, Sourcetree

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 28, 2017

Hi Colin,

One thing that stands out to me is that you have a Gitlab and a Bitbucket repo and you're trying to use the same key for both.

At this point I would generate a new key and upload it to BitBucket and see if you're good to go at that point.

Cheers,

Branden

ccburns September 28, 2017

Ok I'll give it a go - thanks

I did have separate keys for each different server (gitlab, bitbucket) and I didn't have an id_rsa.pub file.

So not sure what changed to cause this...

I'll try your suggestion.


Cheers,

Colin

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