When I'm trying to install SourceTree and it asks for my login credentials it just spins. The popup window is normal where you can enter in the email and password and you can even hide or show the password but the blue login button has a spinner that just spins. Therefore, I can't get past this screen to get it installed.
I also reset my password a couple of times thinking maybe the app needing to be "kicked" and no luck. I can go into the portal and download a license but that's no good because I can't get it installed to even import the license.
Hi Blake, are you on Windows? If so, make sure you update Internet Explorer to the latest version as Sourcetree relies on it for the authentication part. After that, do the following:
After logging in, follow steps 1-5, but reset the setting back to the previous option.
Regarding the license, Sourcetree no longer needs it so you can ignore that part.
Let us know if you're able to sign in now!
Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs