Hi,
I have successfully updated my SourceTree to version 2.1.2.5. However, when I'm clicking the 'Use an existing account' only white page displays. Supposed to be a login screen, right? Hope you could assist me on this issue I have.
Hi Alvin ! This issue has already been reported at SRCTREEWIN-7949. There are a few workarounds listed in that page, can you try them and let us know if they worked for you?
Also, I recommend you to watch the bug ticket to get notifications about any updates or workarounds that might arise.
Cheers,
Ana
This new workaround has been posted recently:
From a working install collect the accounts.json and passwd files.
Delete the Atlassian folder from the AppData/Local directory for your user. Run the installer for 2.3.1, close it when you get the blank login window. Place the account.json and passwd files into the Atlassian/SourceTree folder. Rerun the installer. It should detect the account and password from those files and bypass the request for a login.
Let us know if it works for you!
Best regards,
Ana
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