I'm currently trying install SourceTree onto my computer and have received the following error message:

The Finder can’t complete the operation because some data in “SourceTree” can’t be read or written.
(Error code -36)

Do you know what this means or how I can fix it?



1 answer

I've never seen that one before, it suggests either that the package is corrupt, or that maybe that you don't have permission to the DMG for some reason, maybe because it was downloaded under another account? Either way the solution is likely to be to re-download from http://sourcetreeapp.com.

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

258 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot