I am resetting my password and am then entering my username (email address) and the new password. Still getting an error message saying invalid username/password. Am I being firewalled out? I have tried entering my username as just my name without the email address.
Hi Susan! Username and email address are different things, some of our services will require a username while others will ask for your email address. Where are you trying to log in? Keep in mind that:
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