Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I have installed sourcetree v2.4.7.0 on windows 10 and it keeps asking me username password

Version.PNG

1 answer

0 votes
Mike Corsaro Atlassian Team Feb 06, 2018

Hello! Could you give me more details? When Sourcetree keeps prompting for a password it's usually due to an account that has incorrect credentials.

  • Which accounts you've added to Sourcetree
  • Are you using SSH or HTTPS?

 

If Sourcetree keeps prompting for a password, you can try removing the account (Options -> Accounts), and then try re-adding the account but make sure you use the OAuth option.

 

Thanks!

Hi Mike,

Thanks for replying.

  • I have added two accounts in my sourcetree one is professional and other one is personal bitbucket account. Accounts.PNG
  • I am using SSL protocol, please see below.protocol.PNG
  • Attaching more screenshot for better understanding of issue.More Info.PNG
Mike Corsaro Atlassian Team Feb 07, 2018

Interesting. So that dialog that you're seeing is coming from the Git Credential Manager -- it means that some credentials that Git is trying to use is incorrect. Could you try the following?

 

  • Open the accounts screen
  • Click "edit" on the second account
  • Enter your password for that account

 

If that doesn't work, you can also try just removing the "bitbucket.org" account under "Git Saved Passwords"

I have tried what you said but still issue is same.

1. I removed all accounts from sourcetree using windows Credential Manager.

1.PNG

2. Added one of my bitbucket accounts using OAuth but still login page prompts in every 5 secs.

3.PNG

One more question for one Account using OAuth how many entries it does in windows credential manager. As of now I can see 6 entries are there.

4.png

 4.png 

When I try to add another account it is showing Edit Hosting Account is it intentional or it updates my old account's information (bit confusing, if it is adding new account then it should be Add Hosting Accoint)? 

1.PNG

Mike Corsaro Atlassian Team Feb 08, 2018

Yep, that's just a typo. Just to clarify, even after removing all the git entries in Windows Credential Manager does it still prompt for a password?

Yes, it is still asking for password. Any specific reason why it is happening like this?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,262 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you