I have an account and am trying to setup a new laptop (Win7) but when I enter my email address password field does not appear:
The preloader on the Continue button rotates and nothing happens:
by clicking on the second button authorization on the site occurs, but the installation does not continue:
How do i install SourceTree? I don't understand.
Hi Danish, we've seen something similar in the past and it was caused by some settings in Internet Explorer, can you try the following:
After logging in, follow steps 1-5, but reset the setting back to the previous option.
Let us know if it worked for you!
Hi @yTy, I understand having to install IE is not ideal. The reason why we need it is because Sourcetree relies on running a controlled web session to allow user's to interact with Atlassian account and detect a successful login. The WPF WebViewer control is built upon IE and inherits its configuration, some of which we can override, some we can't.
Theoretically there are alternatives to the IE WebViewer control, but they generally involve bundling something like CEFSharp which would considerably increase the download size. Having said that, we're looking at all options.
Have a good day!
I believe there should be some other option for users who are unable to adjust their IE settings. Namely, users such as myself who are on corporate computers which disallow adjusting any of the settings you have mentioned.
I noticed that when signing up for an Atlassian ID and getting a license to sourcetree, I am able to download the license file.
So why does sourcetree itself not allow consuming this file instead of [or alternatively to] using a sketchy browser-based authentication?
Hi @wrgrant, this file is no longer useful as Sourcetree doesn't require licenses any more.
However, I'm happy to announce that we've listened to all the feedback we've received from users that were in a situation similar to yours, and we're already working on a solution for that :) This is still at a very early stage, but we'll share more info as the project progresses.
You can keep an eye on this ticket SRCTREE-3593 and our blog for future updates.
Hi Ana, i found you answer very helpful and i manged to install SourceTree on Win 2016 Server, its got quite restrictive settings :).
That said seen as Atlassian are still using IE to get the authentication token can you please ask the developers to consider adding the FEATURE_WEBSOCKET reg key before launching the login window, this should address the settings issue.
I was having the same problem on a fresh install of windows 7.
> Ana, I managed to solve the problem. A very old Internet Explorer 9 was installed on my laptop. After updating to Internet Explorer 11, the method described by you worked.
After upgrading to Internet Explorer 11 the password prompt appeared and I was able to log in.
No. The link is correct, but magically, the answer I posted to that question has vanished. Almost as if some system or administrator removed it... Possibly because it contained a link to a certain popular coding answers site? I don't know why it vanished. Maybe it was just some random bug, but it was certainly there yesterday.
I've re-posted, without the link, and with simplified formatting. Hopefully this time it sticks. If not, I think we can conclude that Atlassian are opposed to the spirit of the solution, which skips the Atlassian login window entirely.
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