How to install sourcetree when installer is stuck in never ending loop

Before I start I would like to say I think sourcetree is a great application. I have just been having a few teething issues with source tree 1.8...

I have just downloaded the latest version of source tree in an attempt to get a version that has less bugs than the one I was using (I recently upgraded from 1.7 to 1.8.x). The install screen asks my to use an existing account or to Go to My Atlassian. I click to login using google, after putting in my login I get a page cannot be displayed error in the login window and it opens a link in chrome (my default browser) which gets a 403 error. Clicking go to my Atlassian button just takes me to my Atlassaian page and shows me my sourcetree licence and I can't do much from there.

So what do I do? I can't log in, I cant licence sourcetree and closing the installer and opening my old link to source tree just brings up the installer again. So basically I am completely stuck and unable to use SourceTree. I hope you can understand that I am seriously regretting upgrading to 1.8 as it has given me nothing but grief for very little (as far as I can see so far) additional functionality. I am not interested in a response, I just want a working source tree. Please change your installer to either work or allow the user to skip this step and licence the product after the install has completed. As you can probably gather, I find the current installer extremely frustrating.

Thanks again for supplying a great product!

4 answers

I'm having the same issue after upgrading to version 2.2 on Mac OS X

Rob, what specific SourceTree version are you having the error on (more specific than 1.8.x)?

Mostly same issue, IE behind firewall. Just downloaded today.  Tried editing sourcetree.exe.config and copying license file, but no joy.

You might try this solution for installing a license offline: https://answers.atlassian.com/questions/37039953

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