Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can i setup SourceTree if it showing error like this ?

I've given my root URL and User Name correctly (I assume). After that prompted for pass word, entered. Even then can't get into Source tree, I tried with Atlassian account too. But no positive result . Please help me.


Thanking you in advanced.stree error.PNGstree error2.PNG

1 answer

0 votes
Ana Retamal Atlassian Team May 25, 2018

Hi Venkie! Looks like you're trying to register Sourcetree using the Bitbucket Server option, but you're offering your Bitbucket Cloud URL instead. If you don't have Bitbucket Server, you'll need to register using the other option (Atlassian account) and once the installation is completed, you can connect your Bitbucket account as explained at Connect your Bitbucket account.

Also, if you're using Windows, make sure Internet Explorer is updated to the latest version as Sourcetree relies on it for authentication.

Let us know if you have any questions!


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,274 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you