Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Having trouble authenticating in Sourcetree Edited

Hello,

I have trouble authenticating in order to use Sourcetree. I followed the instructions here and here but I didn't manage to solve the issue. Any help is greatly appreciated.

Basically, I constantly get a popup about inputting username and password, I do it (identical to the website), I get no errors, then I get the popup again.

OS: Windows 7

Sourcetree Version: 2.6.10.0

Note that the instructions asked me to delete the credentials from Credential Manager, but there were none. In the past, I was using Google authentication linked to the BitBucket account.

Thank you in advance. Cheers.

1 answer

0 votes
Mike Corsaro Atlassian Team Jul 25, 2018

Hello! Just to clarify: you're getting an access denied error from Git? If you're having issue with that, I'd recommend that you try using a ssh-key to authenticate. You can find instructions for doing that here.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,378 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you