It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Having trouble authenticating in Sourcetree Edited

Hello,

I have trouble authenticating in order to use Sourcetree. I followed the instructions here and here but I didn't manage to solve the issue. Any help is greatly appreciated.

Basically, I constantly get a popup about inputting username and password, I do it (identical to the website), I get no errors, then I get the popup again.

OS: Windows 7

Sourcetree Version: 2.6.10.0

Note that the instructions asked me to delete the credentials from Credential Manager, but there were none. In the past, I was using Google authentication linked to the BitBucket account.

Thank you in advance. Cheers.

1 answer

0 votes
Mike Corsaro Atlassian Team Jul 25, 2018

Hello! Just to clarify: you're getting an access denied error from Git? If you're having issue with that, I'd recommend that you try using a ssh-key to authenticate. You can find instructions for doing that here.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,917 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you