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Git folder crashes system Edited

So when I browser to the Git folder on File Explorer my entire system crashes every single time. Is there any help I can get with this issue?

2 answers

0 votes
Ana Retamal Atlassian Team Feb 04, 2019

Hi Bassam, welcome to the Community!

We'll need more information to figure out what's happening:

  1. Are you using Sourcetree for Windows or Mac?
  2. Have you checked the Sourcetree log? Is there any information there?
  3. What do you mean by your entire system? Do you mean your whole computer crashes?
  4. How big is your Git folder?

Let us know,

Ana

1. Windows

2. No, but providing details below. Keep in mind sourcetree isn't open at the time, this is simply going to the repo local folder that causes the crash.

3. The whole computer crashes, you get a blue screen and it crashes. Only happens when browsing the GIT repo folder. When adding it for the first time it doesn't crash.

4. Its 1542 Files, 62 folders and 276 MB in size.


ERROR [2019-01-22 23:23:17,107] [16] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659
   at Squirrel.ReleaseEntry.ParseReleaseEntry(String entry)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
   at Squirrel.ReleaseEntry.ParseReleaseFileAndApplyStaging(String fileContents, Nullable`1 userToken)
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-01-22 23:28:41,917] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-01-22 23:28:41,922] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Thread dispatcher is null
ERROR [2019-01-22 23:28:41,927] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-01-22 23:28:41,927] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to invoke async action [System.Action] dispatcher is null
ERROR [2019-01-22 23:29:11,343] [4] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659
   at Squirrel.ReleaseEntry.ParseReleaseEntry(String entry)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
   at Squirrel.ReleaseEntry.ParseReleaseFileAndApplyStaging(String fileContents, Nullable`1 userToken)
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-01-28 10:31:06,826] [4] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Remote release File is empty or corrupted
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-02-01 12:09:52,609] [9] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Remote release File is empty or corrupted
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-02-01 12:15:13,681] [13] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Remote release File is empty or corrupted
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-02-01 12:15:50,801] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID
ERROR [2019-02-01 12:15:50,818] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID
ERROR [2019-02-01 17:11:02,712] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID
ERROR [2019-02-01 17:11:02,718] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID

I just re-cloned the repo and was able to go to a little bit without a crash but then as soon as I pulled sourcetree back up to try to do a push... It crashed before I could do anything.

Whats happened to my responses? The one where I answered all your questions posted and now they are all gone.

1. Windows

2. No, but providing details below. Keep in mind sourcetree isn't open at the time, this is simply going to the repo local folder that causes the crash.

3. The whole computer crashes, you get a blue screen and it crashes. Only happens when browsing the GIT repo folder. When adding it for the first time it doesn't crash.

4. Its 1542 Files, 62 folders and 276 MB in size.


ERROR [2019-01-22 23:23:17,107] [16] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659
   at Squirrel.ReleaseEntry.ParseReleaseEntry(String entry)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
   at Squirrel.ReleaseEntry.ParseReleaseFileAndApplyStaging(String fileContents, Nullable`1 userToken)
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-01-22 23:28:41,917] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-01-22 23:28:41,922] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Thread dispatcher is null
ERROR [2019-01-22 23:28:41,927] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-01-22 23:28:41,927] [11] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to invoke async action [System.Action] dispatcher is null
ERROR [2019-01-22 23:29:11,343] [4] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659
   at Squirrel.ReleaseEntry.ParseReleaseEntry(String entry)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
   at Squirrel.ReleaseEntry.ParseReleaseFileAndApplyStaging(String fileContents, Nullable`1 userToken)
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-01-28 10:31:06,826] [4] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Remote release File is empty or corrupted
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-02-01 12:09:52,609] [9] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Remote release File is empty or corrupted
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-02-01 12:15:13,681] [13] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Unable to check for Updates.
System.Exception: Remote release File is empty or corrupted
   at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<CheckForUpdate>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<CheckForUpdate>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.<HasAvailableUpdates>d__17.MoveNext()
ERROR [2019-02-01 12:15:50,801] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID
ERROR [2019-02-01 12:15:50,818] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID
ERROR [2019-02-01 17:11:02,712] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID
ERROR [2019-02-01 17:11:02,718] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID

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