Error 1606 Installing

[Orest Hoffmann]

We are trying to install SourceTree however are getting this error every time. Has anyone come across?

Log Name : Application

Log Source : MsiInstaller

Log EventID : 11606

Log Time Generated : 4/6/2016 11:04:50 AM

Log Message : Product: SourceTree -- Error 1606. Could not access network location Atlassian\SourceTree.

Thanks

[Jessica Xu]

Yes, I did force Windows update and shows no updates available. And I can install all other software, just not this one.

[Dillon Hillegeist]

Did you try forcing an update? Another thing you could check and see is if your firewall is blocking the download. Sorry I'm still running on Windows 7 so this might be a totally different issue.

[Jessica Xu]

I am running on Windows 8 with the latest windows updates. But I still cannot install source true. It still gives me the same issue. I am trying to install SourceTree 1.8.3. Anybody can help?

[Dillon Hillegeist]

Ya that's we had to do too.

[Vamsidhar Guntamukkala]

We had to force update Windows to resolve the issue. 

[Suresh Thangavel]

Latest windows update resolved the sourcetree installation issue

[Suresh Thangavel]

its working fine after windows update

[Dillon Hillegeist]

The latest update I have is the security update for Windows 7 for x64-based Systems (KB3146706)

[Rich Duncan]

Hi @Dillon Hillegeist - could you provide some information on what updates you have?

http://windows.microsoft.com/en-us/windows/which-windows-updates-installed#1TC=windows-7

[Vamsidhar Guntamukkala]

Windows is up to date. And still facing same issue. 

@Seth can you share if there is any other workaround as we are stuck ?

[Seth]

https://answers.atlassian.com/questions/37039953

[Dillon Hillegeist]

I downloaded the latest windows update and it fixed the problem.

[Rich Duncan]

Hi @Seth, can you share what that workaround is?  Having the same problem.

[Dillon Hillegeist]

Did you find the answer to this problem? I'm seeing similar issues.

[Seth]

Are you trying to install in an offline environment? If so, that's not supported since 1.8.x, but some people have figured out workarounds.