Credentials not recognized

SylvainBAT October 17, 2019

Hello,

I can connect to Bitbucket online, I can pull information from a repository with Sourcetree, but when I want to push my files it doesn't work... Here is the error:

 

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags --set-upstream origin master:master
Logon failed, use ctrl+c to cancel basic credential prompt.
remote: Invalid username or password

 

I tried a hundred times and it doesn't work.. I changed my password, everything... 

 

What should I do ?

 

Best

 

 

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 29, 2019

Hi @SylvainBAT ,

Thanks for reaching out! The error says that you're using an invalid username or password, can you double-check they work when you log into Bitbucket via the browser? Are you logging in with Bitbucket credentials, or are you using the Google log in?

For troubleshooting purposes, have you tried pushing using the command line? 

Let us know!

Ana

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