Working in Windows, I've downloaded sourcetree.
As part of the SourceTree installation instructions I need to enter in my Atlassian username and password. At which point I get the error message "We've encountered a problem. Please try again in a few minutes". Been a few days and still the same message.
My atlassian username, password works in the atlassian website so I am able to access my account. But the username password does not work for the SourceTree install process.
Hi Sara, can you open Internet Explorer, go to the Advanced options tab and click on Reset your Internet Explorer Settings and check Delete personal settings? This seemed to work for other users that were experiencing the same problem.
Let us know if it worked for you!
Unfortunately that did not work. I reset my internet explorer settings and deleted personal settings. But I am still not able to get past the enter in the username and password portion of the install instructions with the message "We've encountered a problem. Please try again in a few minutes."
Any other recommendations?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Supported Platforms macOS Windows To make using Sourcetree as simple yet powerful as possible we embed (bundle) dependencies such as Git, Git LFS, and Mercurial. We strive to keep these...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs