Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Cannot login to my account to view Remote Repositories


When I go to SourceTree, my remote repositories don't show. When I refresh my remote repositories from SourceTree's Repositories Browser, I get a dialog saying "Refreshing Remote Repositories failed", and provides me a "Sign In" button.

After I sign in (correctly) to my account the sign-in page/window is blank and nothing happens. No spinning cursor, nothing. Just a blank window. (The attached screenshot is displayed AFTER I signed in to my account.)

This happens all the time I try to view my remote repositories.

SourceTree 2.7.6

OS X 10.11.6


Screen Shot 2018-11-18 at 2.51.36 PM.png

2 answers

1 accepted

0 votes
Answer accepted

I was trying to login using SSH, but SourceTree did not found my SSH key. My keys are stored in a folder other than in the system's .ssh folder, so I had to manually copy the keys to the ~/.ssh folder.

Somehow I managed to receive this message when I tried to login for the 24t time.


Screen Shot 2018-11-18 at 3.16.34 PM.png

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events