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Cannot log into Sourcetree even though OAuth Token is green

Hi,

I have Sourcetree installed on 2 Windows computers using the same Bitbucket account. One computer has no problem merge/pull/push etc., but the other cannot and asks me to log in everytime. I have uninstalled Sourcetree on the problematic computer and try to re-install and log in again but it still does not work.

The problem:

1. I can view the repos under this account

pic1.png

2. However when cloning a repo

pic2.png3. I get this screen and password input does not work

pic3.png

What I have tried:

1. Both computers show OAuth token green

pic1.png

2. The account info in the General tab is the same for both computer

pic2.png

3. I can log in with browser just fine

4. I have installed Git Credential Manager for Windows 1.18.5, but after that I dont know what else to do (how do I open it? It does not show up in Start menu)

 

1 answer

0 votes
Mike Corsaro Atlassian Team Jun 14, 2019

Hello!

 

You don't have to do anything once the git-credential-manager-for-windows (GCM) is installed -- git will automatically find and use it for you. Do both machines now have the latest GCM, and have you tried to clone on the problematic machine after upgrading the GCM?

 

Note: if you get a prompt that looks the same as the one you posted again then git isn't using the latest version of the GCM and you might need to install git-for-windows manually, and then tell Sourcetree to use "System Git" rather than embedded git (Tools > Options > Git)

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