Cannot launch SourceTree on Windows 7 (x64)

I upgraded SourceTree to, and ever after the app has failed to launch.

Here are the symptoms:

  No error messages.

  SourceTree.exe runs for less than 3 seconds.  I watch it appear and disappear in the task manager.

  SourceTree.log does not get written to upon launch/crash.

  Re-installing does not fix the problem.

1 answer

I was able to fix the problem by deleting C:\Users\%USERNAME%\AppData\Local\Atlassian\SourceTree\  .

I lost my preferences/bookmarks, but now I can run the app.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

649 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you