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Cannot complete activation of source tree atlassian account

I'm trying to complete the installation of Source tree. However, when entering in my email for an account that i definitely created (SEN-11245050 for austin.b.wehn@aexp.com), the blue button activity indicator spins indefinitely. What is wrong?

 

Screen Shot 2018-02-19 at 1.17.55 PM.png

2 answers

0 votes
bgannin Atlassian Team Feb 20, 2018

Hi Austin,

I've reached out to the Identity team to see if they can shed some light on this one. Our apologies for the hiccup.

Brian Ganninger
Senior Mac Developer, Sourcetree

0 votes
bgannin Atlassian Team Feb 21, 2018

Their suggestion is that https://id.atlassian.com/ or some variation (endpoints of which are being accessed during that spinner) is being blocked somewhere on your network. Are you aware of any potential configurations that might cause that?

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