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Can't Install Mac App - Log in stalls


I am trying to install sourcetree on macOS 10.13.6 and the log in stalls once I enter my email. Any clue what is the issue? I validated that my account is accessible on the website, and there's nothing in my keychain access regarding atlassian or sourcetree.




1 answer

0 votes
bgannin Atlassian Team Sep 05, 2018

Hi Christian,

Sorry for the hiccups. For some reason Atlassian account is not completing the sign-in via the embedded browser and we aren't able to proceed until then. My suggestion would be to try out our public beta for Sourcetree 3.0 which uses Bitbucket for registration.

Brian Ganninger
Product Manager, Sourcetree

Thanks for answering Brian.

I just tried and did not succeed. I clicked the bitbucket cloud option, entered my email and password and, when I click the log in button, my info is simply erased and nothing happens...

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