It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't Install Mac App - Log in stalls


I am trying to install sourcetree on macOS 10.13.6 and the log in stalls once I enter my email. Any clue what is the issue? I validated that my account is accessible on the website, and there's nothing in my keychain access regarding atlassian or sourcetree.




1 answer

0 votes
bgannin Atlassian Team Sep 05, 2018

Hi Christian,

Sorry for the hiccups. For some reason Atlassian account is not completing the sign-in via the embedded browser and we aren't able to proceed until then. My suggestion would be to try out our public beta for Sourcetree 3.0 which uses Bitbucket for registration.

Brian Ganninger
Product Manager, Sourcetree

Thanks for answering Brian.

I just tried and did not succeed. I clicked the bitbucket cloud option, entered my email and password and, when I click the log in button, my info is simply erased and nothing happens...

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,917 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you