Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

App is white and blank but menus show Edited

SourceTree is all white, but I am able to display menus if I click on the correct spot (se pic). Sounds related to this. Problem occured after one of my graphics adapters said goodbye. Now I use Intel HD Graphics 530. Had a similar issue with Spotify, but it was resolved when I turned off hardware acceleration in Spotify. I was able to make SourceTree display correct if Idisabled my Intel HD Graphics and used the standard motherboard-graphics, but then I am limited to one, poor resolution so that is not an option.

Is it possible to deactivate hardware acceleration in SourceTree or do you have another suggestion on how to resolve this?sourcetree_blank.png

Regards,
Oddvin

2 answers

0 votes
Ana Retamal Atlassian Team Apr 20, 2017

Hi Oddvin, what version of Sourcetree are you using? Firstly, make sure you're in the latest one that can be downloaded at SourceTree 2.0.19.1. Can you let us know if this solved the issue?

Disabling hardware acceleration in SourceTree won't be possible, but you can disable it system-wide following the guide Disable Hardware Acceleration Option.

Regards,

Ana

It was the latest version, but I ended ut reinstalling my windows. This made my graphic cards work again, which then made SourceTree display correct. Unfortunatly I did this before your answer so I am not able to test disabling hardware acceleration.

Thanks for your response.

 - Oddvin

Ana Retamal Atlassian Team Apr 26, 2017

Hi Oddvin, I’m glad this is working for you now! If you need any more help in the future, contact us again! :)

Cheers,

Ana

Hi, I just thought I'd add to this. I had the exact same issue today with both Spotify and Source Tree. I managed to resolve the same as Oddvin for Spotify before I found this article but couldn't get Source Tree to work. The suggested registry tweak has worked for me. Do anyone know why this is necessary suddenly?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,289 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you