404 on Pull Requests

Kristopher LaGreca June 23, 2017

One of our team members is creating a pull request in Sourcetree, and upon submission, is being sent to a 404 page.  I can see the issue clearly:  The target URL is:
"https://bitbucket.org/npgroupllc/jcc-on-the-hudson/npgroupllc/jcc-on-the-hudson/pull-request/new?source=npgroupllc/jcc-on-the-hudson:7......"

Sourcetree is duplicating "/npgroupllc/jcc-on-the-hudson/" but we can't figure out why.

His version of sourcetree is 2.125

before_pull_request.jpg

after_pull_request_1024.jpg

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 26, 2017

Hi Kristopher! Is he the only user affected? Is it only happening for that repo, or for any of his repos?

SourceTree generates the URL based on the git remote URL. Could you send us a screenshot of his remote configuration (Settings > Remote > Double click on the account) so we can see if there's something wrong there?

Cheers,

Ana

Kristopher LaGreca June 30, 2017

Hi Ana,

So far, it looks like only one user, and he says it happens on any repo. 

 

screen.jpg

Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2017

There must be something wrong in the configuration of this user, so it keeps adding the "/npgroupllc/jcc-on-the-hudson/" part. Can you ask him to wipe his SourceTree preferences and try to create a Pull Request again?

Let us know if this worked for him!

Regards,

Ana

 

 

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