Not sure what you mean by "map them", but try https://www.atlassian.com/software/jira/service-desk/download for the download. That is a download of JIRA that includes the application JIRA Service Desk pre-configured for immediate use after installation.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs