Not sure what you mean by "map them", but try https://www.atlassian.com/software/jira/service-desk/download for the download. That is a download of JIRA that includes the application JIRA Service Desk pre-configured for immediate use after installation.
It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...
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