user's directory is read only

Not sure why this is happening but already added 5 users in previous months but now trying to add one more user from AD to the Jira-users group and get the message You cannot add user XXXX the user's directory is read only. AD is setup correctly in User's directories and test's out ok?

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Daryl Chuah Atlassian Team Dec 30, 2013

Hi Nelson

Referring to the stack traces that you are facing, the following knowledge base article might give you an idea on how to resolve it:

Im not sure i understand the first option?

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