user - Zephyr for JIRA Cloud

This question is in reference to Atlassian Documentation: Get help and support

Hi support team.

we have user in JIRA with email And we using Zephyr. Question - could we delete this user? Or Zephyr doesn't work without this user?


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Hi Sergey,

The user is required by Zephyr add-on, It is a system created user when the add-on was installed and is used for major plugin operations. By deleting this user you will not be able to access/create zephyr test data. Since the user is managed by the add-on it should not be deleted.


Zephyr Support

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